Shipping Policy

At The Toy Gift Shop, we strive to deliver your orders quickly, safely, and efficiently. Below you will find all the details regarding our shipping options, delivery timelines, and policies.

Shipping Rates & Delivery Times

We offer the following shipping options across Pakistan:

  • Standard Shipping
  • Estimated Delivery Time: 3 – 5 business days
  • Rate: Flat Rate / Calculated at checkout
  • Express Shipping
  • Estimated Delivery Time: 1 – 2 business days
  • Rate: Calculated at checkout
  • Free Shipping
  • We offer Free Standard Shipping on all orders over PKR 5,000 within Pakistan 🇵🇰

Order Tracking

Once your order has been processed and dispatched, you will receive a confirmation message with a tracking number via email or WhatsApp. You can use this tracking number to monitor your package’s delivery status in real-time.

Delivery & Regional Coverage

  • Coverage: We deliver nationwide to all major cities and urban areas across Pakistan.
  • Restrictions: We currently do not deliver to P.O. Boxes or unserviceable remote postal zones. Please ensure a complete physical address and active contact number are provided at checkout.

Customs, Duties, and Taxes (International Orders)

If international shipping is enabled for your region, please note that international orders may incur local customs fees, import duties, or taxes upon arrival. These charges are determined by your country’s customs authority and are the sole responsibility of the customer.

Delayed or Lost Packages

While we do our best to ensure on-time delivery, occasional delays may occur due to weather conditions, courier delays, or public holidays.

If your package is significantly delayed or appears to be lost in transit, please contact us immediately with your order number so our team can assist you:

Returns & Exchanges

For information on returns, damaged items, or exchanges, please review our Return & Refund Policy.

Questions & Customer Support

If you have any further questions regarding our Shipping Policy, feel free to reach out to our team: